TABLE OF CONTENTS

§ 1 Definitions

§ 2 Booking/Booking Confirmation

§ 3 Conditions of payment

§ 4 Arrival and departure

§ 5 Holiday apartments

§ 6 Domestic animals

§ 7 Residence

§ 8 Cancellation

§ 9 Cancellation by the landlord

§ 10 Liability of the landlord

§ 11 Permission to use an Internet access via WLAN

§ 11.1 Access data

§ 11.2 Risks of WLAN Use, Limitation of Liability

§ 12 House Rules, General Rights and Obligations

§ 13 Jurisdiction

APPLICABILITY OF THE GENERAL TERMS AND CONDITIONS

(1) These General Terms and Conditions apply to contracts concerning the rental of holiday chalets for accommodation as well as all for the Guest provided further services and supplies from Ocean Gardens GmbH. The services of Ocean Gardens GmbH are performed exclusively on the basis of these General Terms and Conditions.

(2) The sub-letting or sub-letting of the holiday chalets and their use for other than residential purposes is not permitted.

(3) The Guest's terms and conditions do not apply. Deviations from these conditions are only effective if we have expressly confirmed them in writing.

§ 1 DEFINITIONS

a) The term "Ocean Garden Chalet", "we", "us" or "our" refers to Ocean Gardens GmbH, a company registered in the Commercial Register B of the Ulm District Court under the identification number HRB 747065.
b) The term "Ocean Gardens GmbH" refers to our website www.ocean-gardens.de, www.ocean-gardens.nl and www.og-vacation.com.
c) The term "Services" refers to all services provided by Ocean Gardens GmbH from time to time, including but not limited to receiving booking information through our booking and payment system, managing reservations and payments and responding to customer enquiries through our booking system and managing content on third party channels via
our Channel Manager.

d) The term "Customer" refers to the person who, on their own behalf, access and use the Services at www.ocean-gardens.de, www.ocean-gardens.nl or www.og-vacation.com.
e) The term "real estate" refers to any form of accommodation, building, houseboat, apartment, room, apartment blocks, houses or other apartments or rental space displayed by the Client or a third party channel and offered through the rental services.
f) The term "content" means text, graphics, images, music, software, audio, video, information or any other form of data.
g) The term "Customer Content" refers to Content provided by the Customer in connection with the use of the Services, including but not limited to other information.

§ 2 BOOKING/BOOKING CONFIRMATION

All booking requests must be made via our website www.ocean-gardens.de, www.ocean-gardens.nl or www.og-vacation.com, by email to info@ocean-gardens-holiday.com or by phone to +49 7164 9151819. All requests made via any other method such as social media channels will not be considered.
If we are able to offer you the apartment in your desired period, we will send you a written confirmation as well as the invoice by e-mail. Upon receipt of the booking confirmation, as well as after payment (see § 3 Terms and Conditions of Payment) your booking is legally valid.

§ 3 CONDITIONS OF PAYMENT

Upon receipt of payment, your booking becomes valid. The booking amount incl. Fees and taxes are payable immediately in full. If the amount is not paid immediately in full, Ocean Gardens GmbH may withdraw from the contract. The non-payment is considered as a withdrawal and entitles to a new lease. Additional costs for water, electricity, parking space, waste are not charged.

§ 4 ARRIVAL AND DEPARTURE

On the day of arrival, the holiday chalet is available from 16:00 at the latest. Check-in after 16:00 is not possible. Key collection takes place at the reception of the holiday park. Claims for damages cannot be asserted if, exceptionally, the holiday chalet cannot be arrived punctually at 16:00.

On the day of departure, the chalet must be vacated by 10:00 am. A late departure without prior arrangement will be charged.

If the guest does not appear on the day of arrival by 4:00 p.m., the contract shall be deemed terminated after a period of 24 hours without notice to Ocean Gardens GmbH. Ocean Gardens GmbH may then dispose of the property freely. A (partial) refund of the rent due to early departure will not take place in principle.

§ 5 HOLIDAY CHALET

The holiday chalet is handed over by us in a neat and clean condition with complete inventory. If you notice any defects during your stay, the guest is obliged to inform Ocean Gardens GmbH immediately. The guest is liable for the damage caused by him to the rental object, the inventory e.g. broken crockery, damage to the floor or to the furniture. This includes the cost of lost keys.
The inventory is to be treated with care and care and intended only for the stay in the holiday chalet. Displacement of furnishings, especially beds, is prohibited. The guest is also liable for the fault of his fellow travellers. Damages caused by force majeure are excluded. In case of non-contractual use of the holiday chalet, such as underletting, overcrowding, disturbance of the peace of the house, etc., the contract may be terminated without notice and the guest must therefore leave the holiday chalet as well as the holiday park. The rent already paid remains with Ocean Gardens GmbH.

§ 6 DOMESTIC ANIMALS

The accommodation of pets of any kind is not allowed in the holiday chalet. If animals are accommodated, the contract can be terminated without notice and the guest must leave the holiday chalet as well as the holiday park. The rent already paid remains with Ocean Gardens GmbH.

§ 7 RESIDENCE

The holiday chalet may only be used by the persons listed in the booking and in the registration form. If the apartment is used by more people than agreed, Ocean Gardens GmbH also has the right to terminate the contract without notice.
It is not allowed to sublet and hand over the holiday chalet to third parties. The guest agrees to the general terms and conditions as well as the house rules of the holiday park. The declaration of consent is made with the payment.
In the event of violations of the General Terms and Conditions or the house rules, Ocean Gardens GmbH and the holiday park are entitled to terminate the lease immediately and without notice. There is no legal right to reimbursement of rent or compensation.

§ 8 CANCELLATION

In the event of a cancellation, the guest is obliged to pay compensation of the agreed price. Cancellation must be made in writing. The amount of compensation of the agreed price depends on the time up to the day of arrival and is as follows:
• Full refund for cancellations if the check-in date is at least 180 days in the future.
• 50% refund for cancellations made at least 90 days prior to check-in.
• In case of cancellation min. 30 days prior to arrival, 10% of the prepayment will be refunded.
• 0% refund in case of later cancellation.

§ 9 CANCELLATION BY THE LANDLORD

In the event of a cancellation on our part, as a result of force majeure or other unforeseeable circumstances (such as an accident or illness of the host) or other circumstances beyond our control make the performance impossible; liability is limited to the reimbursement of costs. In the event of justified withdrawal, the customer is not entitled to compensation for damages - no liability for travel and hotel costs is assumed.
Cancellation by Ocean Gardens GmbH may take place after commencement of the lease without observing a deadline.

§ 10 LIABILITY OF THE LANDLORD

Ocean Gardens GmbH is liable as part of the duty of care for the proper provision of the rented object. Liability for possible failures or disturbances in water or electricity supply, as well as events and consequences due to force majeure are hereby excluded.

§ 11 PERMISSION TO USE AN INTERNET ACCESS VIA WLAN

Ocean Gardens GmbH provides an Internet access via WLAN in its holiday chalet, which is maintained by the holiday park. For the duration of their stay in the holiday chalet, the guest is allowed to share the wireless internet access.

The tenant does not have the right to allow third parties to use the WLAN. Ocean Gardens GmbH does not guarantee the actual availability, suitability or reliability of Internet access for any purpose. Ocean Gardens GmbH is entitled at any time to limit or exclude the tenant's access to the WLAN in whole, in part or temporarily, if the connection is or has been used unlawfully, insofar as Ocean Gardens GmbH must therefore fear a claim and cannot prevent it in a reasonable time with usual and reasonable effort. In particular, Ocean Gardens GmbH reserves the right to block access to certain sites or services via the WLAN at its reasonable discretion and at any time (e.g. violent, pornographic or chargeable sites).

§ 11.1 ACCESS DATA

The use of the WLAN is done by means of access control. The access data (login and password) may not be passed on to third parties under any circumstances. The guest undertakes to keep his access data confidential. Ocean Gardens GmbH has the right to change access codes at any time.

11.2 RISKS OF WLAN USE, LIMITATION OF LIABILITY

Please note that the Wi-Fi only allows access to the Internet, virus protection and firewall are not available. The data traffic generated using the WLAN is unencrypted. The data may therefore be viewed by third parties. Ocean Gardens GmbH expressly points out that there is a risk that malicious software (e.g. viruses, Trojans, worms, etc.) may get onto the end device when using the WLAN. The use of the WLAN is at the guest's own risk and at the guest's own risk. We do not assume any liability for damage to the digital media of the tenant, which is caused by the use of the Internet access, unless the damage was caused by us and/or its vicarious agents intentionally or through gross negligence.

§ 12 HOUSE RULES, GENERAL RIGHTS AND OBLIGATIONS

(1) The guest is obliged to comply with the house rules of the holiday chalet and the house rules of the holiday park. The house rules of the holiday park are available at the reception:
The Oasis
Holiday park
Roelandsweg 8 - 4325 CS RENESSE - The Netherlands
Tel. +31 (0)111 461 358
receptie.de.oase@siblu.nl
Violation of the house rules by the guest and/or fellow travellers may, after unsuccessful warning by the staff of the holiday park, lead to exclusion from the holiday chalet and the holiday park, without the invoice amount (as stated in the booking confirmation) being refunded in whole or in part.
Due to local regulations, guests are required to show identification upon check-in. If they are unable to present a valid ID, the holiday park reserves the right to refuse access to the holiday park and the booked holiday chalet.

(2) The holiday chalet is not suitable for groups.
(3) The holiday chalet is not suitable for several young adults who do not have a family connection.
(3) Parties/events are not allowed.
(4) the holiday chalet is a non-smoking chalet. There is a general ban on smoking.
(5) Pets are not allowed in the holiday chalet.
(6) It is not allowed to charge electric cars in the holiday chalet. Public electric charging stations are located opposite the holiday park in the public car park at the Transferium.
(7) Tent(s) on the property is/are not allowed.
(8) Upon arrival you must report to the reception of the holiday park.
(9) The key must be handed over at the reception upon departure.
(10) Neighbors must not be disturbed by noise and loud conversations.
(11) Audio equipment shall be adjusted in such a way that sound cannot be heard outside the parking space.
(12) Car doors and trunks should be closed as quietly as possible.
(13) Alcohol outside the pitch, the bar or the restaurant is not allowed.
(14) The rules of the Road Traffic Code apply.
(15) the maximum speed throughout the park is 10 km/h.
(16) Motorhomes may not be parked on the pitch.
(17) complete silence from 23:00 - 07:00.

(18) The gate of the holiday park closes at 23:00. Afterwards you can park opposite the Transferium. You can still enter the park with a pass.
(19) Remaining waste, paper and glass should be disposed of in the designated container. The collection points may not be used between 10 p.m. and 8 a.m.
(20) Clothes must not be hung from trees.
(21) Clothes are not allowed.
(22) For the duration of the rental of the holiday chalet, the guest is obliged to Leaving the holiday chalet the windows (except tilted) and doors closed to hold.
(23) The use of the children's playgrounds is at your own risk. Parents are responsible for their children.
(24) The insertion and/or installation of materials for decoration etc. is not allowed in the holiday chalet. The guest is liable for nonetheless installed and / or attached decoration o. ö. Alone. The guest is also obliged to compensate for damage caused by the insertion and/or installation of decoration etc.
(25) Ocean Gardens GmbH has the right of access to the holiday chalet at any time, especially in case of danger in delay. Appropriate consideration shall be given to the legitimate interests of the guest when exercising the right of access. We will inform the guest in advance about the exercise of the right of access, unless this is unreasonable or impossible for him in the circumstances of the individual case.

§ 13 JURISDICTION

The local court of Göppingen is responsible for any disputes arising from the contractual relationship.